Your product is your promise.
And when it’s in the hands of your customers, it needs to keep that promise—day in and day out. Our Sustaining Services team exists to make that possible, with a proactive approach to service that’s fully integrated with every aspect of product design, development and manufacturing. We’ll partner with you to design serviceability into your product from the beginning, proactively extend your product lifecycle and build long-term value for your brand.
Repair and Refurbishment
Diagnostics and Failure Analysis · Aftermarket Repair · Medical Device Decontamination · Product Refurbishment · Exchange and Reverse Logistics · FDA Complaint Handling
Product Lifecycle Extension
Extended Life Services · Service Parts Planning · Design for Sustainability · Design for Servicing · Parts Recovery
Forward Logistics · Inventory Management · Configure to Order · Direct Order Fulfillment · Spare Parts Stocking and Kitting
Proactively sustain across your product lifecycle.
Sustaining services are about so much more than your cost of goods sold. We’ll bring intention and value to every stage of your product lifecycle—helping you reduce waste, satisfy your customers and generate revenue.
Avoid future issues. Design for Servicing and Sustainability.
Manufacture smartly. Build for serviceability.
Focus on customer satisfaction. Minimize product downtime. Exchange and repair.
Keep products in the market. Extend product life. Recover and reuse parts.
Find secondary markets. Decontaminate, repair and refurbish.
END OF LIFE
Minimize waste to landfill. Recycle and responsibly dispose.
Why Plexus Sustaining Services?
PROTECT YOUR BRAND.
Ensure long-term quality and performance—to enhance your customer experience, strengthen your reputation and defend your market share.
PROTECT OUR PLANET.
Proactively support your sustainability milestones, reduce waste to landfill and protect the natural environment—with a strategy for every stage of your product’s lifecycle.
PROTECT YOUR BOTTOM LINE.
Optimize for cost and reduce risk in the long term. Free up fixed capital. Even generate new service-related revenue streams. The earlier you think service, the better.
Your sustainability goals. On purpose.
From reducing waste, to designing for repair, reusability, recycling and appropriate end-of-life disposal—with Plexus you can build sustainability into your product at every stage, with a proactive strategy for service that aligns with your values and promotes a healthier world.
Our Commitment to Sustainability
Read insights from our Sustaining Services team.