Aftermarket Services, Repair and Refurbishment

Service solutions and expertise to help you navigate unpredictability, keep your products in play and enhance your brand reputation.

Our aftermarket services, repair and refurbishment solutions.

Diagnostics and Failure Analysis

Mitigate risk with diagnostics and failure analysis services that identify root causes and provide the intelligence to predict product failures more effectively.

Aftermarket Repair: Level 1-4

Reduce downtime and strengthen your customer experience with expert aftermarket repair—from minor product fixes to full component-level repairs.

Medical Device Decontamination

Render your reusable medical devices safe for future patients with cleaning, disinfecting and sterilization services, including removal of patient data.

Product Refurbishment

Keep your products in the market, drive secondary sales and enable a more circular approach to the product lifecycle with component or full product refurbishment.

Exchange and Reverse Logistics Services

Simplify the complexity of returns and exchanges. As your reverse logistics provider, we’ll retrieve any defective products and repair, refurbish or recycle them appropriately.

Complaint Investigation

Get expert support and guidance for managing your product complaint investigations. We will serve as your complaint investigation partner, performing and documenting robust failure investigation to support your complaint file responsibilities.

A global footprint for aftermarket service where and when you need it.

Plexus provides aftermarket services, return and repair in global facilities strategically located to meet your needs and the needs of your customers.

Improve costs. Save time. Keep your customers happy.

Aftermarket service is complex and unpredictable. We understand that—and we’ve built the team to guide you through it. With Plexus, you can have the confidence of a proactive strategy and greater agility. And a partner you can trust to not only deliver top-quality service after the sale, but actively strengthen your customer experience.

Global aftermarket services to support your sustainability goals.

With our integrated repair, return and aftermarket services, we’re committed to supporting the circular economy—and enabling your own commitment to sustainability. Because the more we can do to keep your products in the field, the better we can build a healthier world, together.

Our Commitment to Sustainability

Read insights from our team.

Sustaining Services

Contact our team.

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