Key Differentiators
The Plexus approach to aftermarket excellence
A global footprint
Plexus offers a strategically located global network for aftermarket services, providing return and repair solutions wherever and whenever you and your customers need them.
Proactive aftermarket expertise
Our expert teams deliver a proactive and agile aftermarket service strategy. This improves costs, enhances customer satisfaction and navigates the complexities of post-sale support.
Supporting sustainability goals
Integrated global aftermarket services support your company’s sustainability goals by enabling a circular economy and extending product life cycles to build a healthier world, together.
capabilities
Our aftermarket services, repair and refurbishment capabilities
Diagnostics and Failure Analysis
Mitigate risk with diagnostics and failure analysis services that identify root causes and predict product failures more effectively.
Aftermarket Repair: Level 1-4
Minimize downtime and enhance customer experience with expert aftermarket repair services – from minor fixes to full component-level repairs.
Medical Device Decontamination
Ensure reusable medical devices are safe for future use with our cleaning, disinfection, sterilization and patient data removal services.
Product Refurbishment
Keep products in market, drive secondary sales and enable a circular product life cycle with component or full product refurbishment.
Exchange and Reverse Logistics Services
Simplify your returns and exchanges with our reverse logistics services: retrieval, repair, refurbishment, and recycling of defective products.
Complaint Investigation
Get expert guidance and support for product complaint investigations. We perform and document robust failure investigations as your dedicated partner.